Privacy Policy

Welcome to PESC Online Bill, your trusted platform for checking and managing electricity bills for Peshawar Electric Supply Company (PESCO) users. Protecting your privacy is a priority, and this policy explains how we handle, store, and safeguard your personal information.

1. Information We Collect

We collect personal and non-personal information for various purposes. Here’s what we may collect:

  • Personal Information: This includes any information you voluntarily provide, such as your name, email address, and contact information when you reach out to us through contact forms.
  • Non-Personal Information: We collect certain non-identifiable information, such as your IP address, browser type, and other analytics data, to improve our services and optimize your experience.

2. How We Use Your Information

The data we collect is used primarily to provide, maintain, and enhance our services. Specifically, we may use your information to:

  • Respond to your inquiries or requests
  • Improve our website’s functionality and user experience
  • Analyze website traffic for improvement and optimization
  • Comply with applicable legal obligations and prevent fraudulent activities

3. Cookies and Tracking Technologies

We use cookies to personalize your experience on our website. Cookies are small files stored on your device that allow us to recognize your preferences and track your interactions with our website. You can manage or disable cookies via your browser settings, though this may impact some features of our site.

4. Sharing Your Information

We do not sell, trade, or rent users’ personal information to third parties. However, we may share information with trusted third parties who assist us in operating our website and providing services, as long as these parties agree to keep your information confidential.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies when you visit them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. While we strive to safeguard your data, no security measures are entirely foolproof, and we cannot guarantee the security of your information.

7. Children’s Privacy

PESC Online Bill is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will take appropriate action.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, update, or delete your personal information. Please contact us if you wish to exercise these rights, and we will respond as per applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date above. We encourage you to review this page periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: [email protected].